Testimonials

There are many things I can say about the high quality of service I provide to my home seller and home buyer clients, but probably none would be as credible as testimonials from some of my recent clients and Realtors who have referred their favorite clients to me.

So please take a moment to read the following testimonials. I hope they indicate my experience and integrity, as well as make it clear how much I enjoy helping people with their real estate needs.

I would be happy to email you additional testimonials if you are interested.

From Clients Who Recently Bought or Sold on Kauai:

“While visiting Kauai in October, I looked for realtors on the internet.  After discovering three realtor websites, I wrote to each realtor to find out if any would be able to answer some of my questions.  Only one realtor took the time to call me, Susanna Kunkel.   She answered my questions and offered to show me and my mother around the island.  Over the next week we looked at 9 properties.  Susanna kept us informed after our return to the mainland with listing updates, inside information on properties not yet on the market, and sales data and analysis.  When I returned with my mother, Susanna took us to over 40 properties, many which weren’t listed on MLS.  She helped me clarify my needs and wants, as well as aided me in truly understanding the subtle details which I found relevant in choosing the part of the island suitable for me.  At one point, we had three simultaneous offers going and Susanna met personally with the Sellers and their agents to explain the reasoning behind my discount on the purchase price.  I purchased a home in Kapaa in November, and I seriously doubt I would comfortable with my decision if Susanna had not been my realtor.”  Steve Zeitlin

“When we decided to sell our home on Kauai we personally knew several real estate agents. We decided to use the services of Susanna Kunkel. We have been patting ourselves on the back for that decision ever since.  We thought the sale would be a sweet and timely  process. Unfortunately, reality did not measure up to our expectations.  There were a seemingly endless series of issues dating back to the original construction of our house that made it look at times as though we would never be able to sell our home.  Although Susanna is obviously a refined and demure lady, beneath the surface lurks a pit bull of tenacity.  Due in large part to her intelligent guidance we prevailed.”  Mike & Aleelat Needham

“Working with Susanna Kunkel made selling our home a stress-free experience.  She’s professional, knowledgeble, extremely helpful and the most pleasant agent we’ve ever dealt with.  Because of her accessibility and dedication, there was never a need to worry about anything.  She sold our house quickly, the closing went off without a hitch and we gained a valued friend!  Susanna knows her business – we strongly recommend her services!”
Gary & Star Ratzlaff
“We were planning on selling our home on our own but we’re so glad we decided to go with Susanna. She helped us to decide on a reasonable selling price and then put an aggressive marketing strategy into action, which resulted in our home selling in just six days. Our home inspection revealed some serious problems that we were not aware of and caused some great difficulties with our escrow. We’re grateful we had Susanna to smooth out the wrinkles and bring the escrow to a successful close. I would, and do, recommend Susanna Kunkel to anyone interested in buying or selling real estate. She genuinely cares about her clients and works very hard for their interest.”  Rose Merkel

From Realtors who have Referred their Top Clients to Susanna:

“I referred one of my best clients to Susanna Kunkel for his purchase on a 1031 exchange from California to Hawaii.  My experience with Susanna was excellent.  Susanna was educated on the inventory and identified a property that met my clients needs in a very timely manner.  Susanna kept me well informed during the entire process of this transaction.  I look forward to the opportunity to work with Susanna again in the future.  I know that I can rest assured that she provides the ‘Best Service’ to her clients.”Julie Bennett, RE/Max Parkside Real Estate

As I was living in a different state as my parents, it was tough to find a good real estate agent for them. I was given a couple different phone numbers of agents, however, they never called back.  I finally found Susanna and she was very prompt in getting a call into my parents. Not only was Susanna prompt and on top of things, she was aggressive in a professional manner and looked out for my parents’ best interest. Susanna’s customer service was beyond compare. I would, and have, referred Susanna to anyone moving to or from the island of Kauai!”Mistie Mathews, Windemere Sonoran Properties

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